Privacy Policy
Effective Date: 23rd September 2025
Efficare Bioscience Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, place an order, or interact with us online.
1. Information We Collect
When you visit our website or purchase from us, we may collect:
- Account Details: Name, email address, phone number, billing and shipping addresses.
- Order & Payment Information: Product purchases, payment details (processed securely via third-party payment gateways).
- Website Usage Data: IP address, browser type, device details, and pages visited.
- Communication Data: Feedback, reviews, or inquiries you submit through forms, chat, or email.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide secure payment processing.
- Communicate order updates, shipping details, and customer support.
- Personalize your shopping experience.
- Send you offers, promotions, or newsletters (only if you opt in).
- Improve website performance and product offerings.
- Comply with legal and regulatory requirements.
3. Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
- Remember your preferences (cart items, login details).
- Analyze site traffic and performance.
- Show relevant ads and offers (if applicable).
You may disable cookies in your browser settings, but some site features may not work correctly.
4. Sharing of Information
We do not sell your data. We may share information with:
- Payment Gateways: For secure transactions.
- Shipping & Logistics Partners: To deliver your orders.
- IT & Analytics Providers: To maintain and improve our website.
- Regulatory Authorities: If legally required.
All third parties are required to follow data protection standards.
5. Data Security
We use SSL encryption, secure servers, and regular monitoring to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You can:
- Access, update, or correct your personal data.
- Request deletion of your account or data (subject to legal requirements).
- Opt out of marketing communications at any time.
