Refund policy
At Efficare, we prioritize product safety, hygiene, and customer well-being.
Due to the nature of our products, including magnesium tablets and energy supplements, we follow strict quality and safety standards.
Returns Policy
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Products that have been opened, used, or unsealed cannot be returned.
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As our supplements are consumable and sensitive in nature, they cannot be repackaged or resold once opened.
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This policy helps us ensure the highest level of safety and hygiene for all our customers.
Damaged or Incorrect Products
We will offer a replacement or refund if:
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You receive a damaged product, or
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You receive the wrong item
In such cases, please contact us within 48 hours of delivery with:
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Order ID
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Photos/videos of the product
Refund Policy
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Refunds (if applicable) will be processed once the issue is verified.
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The amount will be credited to your original payment method within 5–7 business days.
Order Cancellation
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Orders can be cancelled before dispatching.
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Once the order is shipped, it cannot be cancelled.