Terms & Conditions
Effective Date: 23rd September 2025
Welcome to Efficare Bioscience Solutions Pvt. Ltd. (“Company”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your use of our website, purchase of products, and interaction with our services. By accessing or using our website, you agree to these Terms.
1. Eligibility
By using our website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
2. Account Registration
To make purchases, you may need to create an account. You are responsible for:
- Keeping your login credentials confidential.
- Ensuring that all information you provide is accurate and up to date.
- Immediately notifying us of any unauthorized use of your account.
We are not liable for losses resulting from misuse of your account due to your negligence.
3. Products & Pricing
- We strive to ensure all product descriptions, images, and prices are accurate.
- Prices are subject to change without prior notice.
- Availability may vary and is not guaranteed.
- In case of errors in pricing or product details, we reserve the right to cancel or modify orders.
4. Orders & Payment
- By placing an order, you agree to pay the total amount displayed at checkout.
- All payments are processed securely via authorized payment gateways.
- We reserve the right to cancel orders for reasons including product unavailability, pricing errors, or suspected fraudulent activity.
5. Shipping & Delivery
- Shipping times are estimates and may vary based on location and courier partners.
- We are not responsible for delays caused by courier services, weather, or unforeseen circumstances.
- Risk of loss passes to you once the product is delivered to the shipping address.
6. Returns & Refunds
Please refer to our Return & Refund Policy for details on product returns, refunds, and exchange eligibility.
7. Use of Website
You agree not to:
- Use the website for illegal or fraudulent activities.
- Distribute harmful software, viruses, or spam.
- Interfere with website functionality or security.
We reserve the right to suspend or terminate accounts violating these Terms.
8. Intellectual Property
All content on our website — including logos, product images, text, and design — is the property of Efficare Bioscience Solutions Pvt. Ltd. You may not copy, modify, distribute, or use our content without written permission.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
- Any indirect, incidental, or consequential damages.
- Loss of data, profits, or business opportunities resulting from the use of our website or products.